Claims Solutions – North America

Expert claims solutions tailored to fit your needs

Customized and client-specific services

Our professional claims management team provides customized and client-specific services to meet the needs of managing general agents, self-insured corporations, domestic insurers, brokers, and syndicates.

Our people

Matt Button

CEO - Claims Solutions US & Global Head of M&A

Peter Wilson

Chief Operating Officer - Claims Solutions US

Glenn Backus

Chief Business Development Officer - Claims Solutions US

Paula Kenneson

Chief Financial Officer - Claims US

Tyson Ware

Head of Adjusting & Innovation - Claims Solutions US

Working With Us

We enhance our service with technology to deliver cost and time savings to our customers.

Claims Tracking

Real-time claims tracking

Virtual Reality Training

Industry-leading virtual reality training

Virtual Adjusting

Virtual claims support

Claims Administration Portal

Leading claims portal

Speech Analytics

Identify vulnerable customers

Drone Technology

Get the full picture

How we've helped our clients

Long term partnership based on trust...

When the leading US insurer approached us more than ten years ago, we implemented new report templates, guidelines and goals that have been used over the past 3 years to support our client’s underwriting success.

Timely & empathetic service delights wife...

When a customer was having issues with his high blood pressure, he presented to the emergency room in the hospital on a Sunday.

Excellent claims handling leads to...

When a 2019 Mercedes Sprinter van used regularly for business purposes related to Amazon deliveries was damaged overnight, our claims adjuster took prompt action.

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