Outsourcing Advisory

It's time to get real value from outsourcing relationships
as a key part of your optimised operating model

How we help our clients

Whether to increase resilience, access innovations specialist skills, build agility or simply reduce costs, the arguments for outsourcing are clear. But all too often, outsourcing relationships don’t live up to expectations. That’s where we can help.

Drawing on our team’s extensive, cross-sector experience of procuring, delivering and managing outsourcing contracts, we’ll make sure that outsourcing delivers the results you want. We can work with you to identify what you can outsource and what you should, help you navigate new suppliers and delivery models such as GigCX and on-demand services. Then, once your outsourcing strategy is clear, we can support you to define and refine your business requirements so that your relationships are built on the right terms, KPIs and governance.

Outsourcing Advisory Use Cases


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Supplier Management

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How we help

Whether you need to improve performance, respond to regulatory changes or need advice on the right CX strategy for your business, our experienced team of experts can deliver.

We help our clients answer critical questions across a range of complex markets and develop and execute plans that delivers sustainable value. With proven toolkits our passionate teams we create actionable plans that create value that works for you and your customers – Davies can help you to assess, benchmark and deliver rapid change, taking your customer experience to market-leading level.

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    Talk to the experts

      Sarah Green

      Head of Enterprise Sales


      E: sarah.green@dg.staging.davies-group.digital

      T: 07515176461

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      Michael Anderson

      Vice President, Canada

      North America

      E: michael.anderson@dg.staging.davies-group.digital

      T: +1 647 929 9002

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