Northshore attended virtual Healthcare seminar highlighting the Economics of Managed Care and the Payment Models that Work Written by jennifer on 4th Oct 2021
Why are customer expectations of insurance higher than they were prior to COVID? Written by estelle on 4th Oct 2021
Customer empathy: the often-forgotten secret weapon of effective CX Written by emilypenn on 4th Oct 2021
Effective strategy and focused leadership – the twin pillars of customer experience Written by emilypenn on 4th Oct 2021
The changing world of work and its impact on customer and employee experience Written by emilypenn on 4th Oct 2021
The vital role of employee engagement in effective customer service Written by emilypenn on 4th Oct 2021
How to create an environment of diversity and inclusion in insurance Written by estelle on 28th Sep 2021
Optimism remains on the future impact of the personal injury guidelines in Ireland Written by emilypenn on 28th Sep 2021
Why reinsurance is fundamentally important in protecting a firm’s exposure to a specific risk or catastrophic event Written by emilypenn on 23rd Sep 2021
Legacy market opportunities remain as firms define future direction Written by emilypenn on 20th Sep 2021
New version of Highway Code with greater protection & reassurance for vulnerable road users is to be published in 2022 Written by emilypenn on 7th Sep 2021
The important role of interaction analytics technology in claims: how is it impacting the customer experience? Written by estelle on 26th Aug 2021
Coverholders should not fear the audit process – planning and experience is key Written by kellybaber on 19th Aug 2021
Search engine ad spoofing: is the Online Safety Bill the solution? Written by estelle on 29th Jul 2021
The recent market decision to purge unpaid delinked signings is a call to action Written by kellybaber on 20th Jul 2021
Qualified one-way costs shifting introduced for personal injury actions in Scotland: How will it impact litigation? Written by mollyaston on 20th Jul 2021
A qualified workforce can play a key role in our insurance industry’s journey to improve its trust amongst the British public Written by mollyaston on 19th Jul 2021
Changes to the Internal Revenue Code (IRC) are affecting life insurance Written by estelle on 14th Jul 2021
Delays to deliveries of building materials & labour issues: How can insurers minimise the impact on claims lifecycles and costs? Written by estelle on 6th Jul 2021
Meet Kuarterback! One of our latest innovations in a line of automated claims solutions that is helping us deliver a more consistent and resilient claims service Written by kellybaber on 6th Jul 2021
Lloyd’s Market Association delegated authority initiative takes London closer to standard solution Written by estelle on 2nd Jul 2021
Improving process efficiency and enhancing stakeholder engagement with eight new tech applications Written by mollyaston on 25th Jun 2021
Insurance brokers: the door to funding is closing – have you future proofed your talent strategy? Written by mollyaston on 24th Jun 2021
Managing the contribution that insurers need to make towards climate change will not be easy Written by estelle on 22nd Jun 2021
Technology will support the London market’s return to a new way of working Written by estelle on 16th Jun 2021
Q&A: Broker and insurer incentives for outsourcing end-to-end claims Written by estelle on 9th Jun 2021
Davies rebrands Johnson Claim Service & Littleton to Davies as it plans for North American growth and investment in technology and innovation Written by kellybaber on 1st Jun 2021
FCA will get tough on insurers and MGAs if they fail to deliver on transparency and choice Written by estelle on 28th May 2021
Protecting employees from work related stress: top tips for employers Written by estelle on 19th May 2021
How a pioneering automated claims solution is saving account handlers 25 minutes per claim Written by mollyaston on 5th May 2021
Spotlight: Apprenticeships – Developing the skills the insurance industry needs for the future with government-backed financial support schemes Written by mollyaston on 26th Apr 2021
Davies reveals how COVID-19 has changed uptake and demand for virtual adjusting technology Written by mollyaston on 16th Apr 2021
Davies announces its focus for BIBA 2021 following a year responding to an increased appetite for digital solutions Written by mollyaston on 14th Apr 2021
A hike in pet thefts seen as puppy demand spikes during lockdown Written by mollyaston on 13th Apr 2021
COVID-19 has created the need for agility as the market seeks to define the new normal Written by estelle on 29th Mar 2021
Davies announces appointment of CEO & CCO for its legal solutions business Keoghs Written by daviesadmin on 25th Mar 2021
Claims, loss adjusting & ethics: top tips on how to make the right ethical decisions Written by estelle on 24th Mar 2021
Davies announces senior appointments as it positions for additional organic growth and digital transformation Written by mollyaston on 22nd Mar 2021
BC Partners invests in Davies to support global expansion and digital transformation Written by daviesadmin on 16th Mar 2021
Improved access for non-Lloyd’s brokers will facilitate underwriting profitability Written by mollyaston on 9th Mar 2021
Davies announces expansion of US specialist claims TPA & adjusting capabilities through the acquisition of The Littleton Group Written by mollyaston on 9th Mar 2021
Tackling reinsurance operational demands & increasing regulation: Is combining an outsourced service with technical expertise the answer? Written by mollyaston on 8th Mar 2021
Davies adds home emergency expertise to its UK claims platform with acquisition of NPA 24:7 Written by mollyaston on 3rd Mar 2021
Davies Captive Management to the fore at the 30th Anniversary World Captive Forum this week Written by mollyaston on 23rd Feb 2021
Davies Consulting Partners with Avoira to Extend Industry-Leading Analytics Offer Written by daviesadmin on 22nd Feb 2021
Davies ranks in Sunday Times HSBC International Track as one of the UK’s fastest growing international businesses for second consecutive year Written by mollyaston on 21st Feb 2021
CX and Operations Practice Lead, Brian Shuttleworth wins a place in top 50 list of CX Stars Written by mollyaston on 19th Feb 2021
Premium credit control to the fore as pandemic impacts the market Written by daviesadmin on 15th Feb 2021
Colleagues explain: What’s it like to be an apprentice at Davies? Written by estelle on 12th Feb 2021
Preparing for a storm of business interruption claims: what impact is it likely to leave on our insurance industry? Written by mollyaston on 9th Feb 2021
National Apprenticeship Week: apprentice award winner & runner up announcement Written by estelle on 8th Feb 2021
Davies plans for accelerated growth & investment in digital CX & automation as it rebrands Ember to Davies Consulting Written by mollyaston on 1st Feb 2021
Allianz launches search for the next generation of broker talent Written by mollyaston on 15th Jan 2021
Viewpoint: MGAs under pressure to address capital and compliance concerns Written by kellyworton on 8th Jan 2021
Caerphilly County Borough Council & Codebase8 launch intelligent automation solution to instantly process free school meal applications in Wales Written by kellyworton on 7th Jan 2021
Davies expands Life & Health claims capabilities in the US with acquisition of Disability Management Services, Inc. Written by kellyworton on 7th Jan 2021
Davies expands US insurance services capability with acquisition of Northshore International Insurance Services, Inc Written by kellyworton on 4th Jan 2021
Viewpoint: Legacy sector can reduce pressure of loss making portfolios on live market Written by kellyworton on 18th Dec 2020
Davies adds new actuarial capabilities to its US operations with acquisition of Wakely Actuarial Written by kellyworton on 17th Dec 2020
Davies technology brand, ServiceTick wins Trustpilot 2020 global partner of the year award Written by kellyworton on 16th Dec 2020
Davies adds new motor claims capability in UK with addition of Vehicle Replacement Group Written by kellyworton on 9th Dec 2020
Davies picks up third Sunday Times Fast Track in 2020 with special COVID-19 edition of Britain’s fastest growing companies Written by kellyworton on 6th Dec 2020
Davies partners with Insurance Post to understand the future learning & development needs of the insurance industry Written by kellyworton on 4th Dec 2020
Cavity wall insulation claims are showing no sign of slowing down Written by kellyworton on 26th Nov 2020
Davies announces acquisition of Johnson Claim Service as it adds new capabilities to US Claims Solutions business Written by kellyworton on 2nd Nov 2020
