Learning Experiences

Learning Experiences

Who we are

We partner with our clients to create results driven learning experiences for their customer facing people.

We offer a range of proven, impactful solutions, delivered at pace, anywhere in the world via both facilitated and digital experiences.

Every project is lovingly created

On time
In budget
On brand
To the brief

What we do

Some of our happy clients

Meet our team

Case Studies

RSA Case Study
RSA were aware that their in-house LMS was perhaps not being used to its fullest potential.
Three Case Study
Championing Team Leaders to embed a skills development culture at the heart of Three’s customer operations
TK Maxx Case Study
This organisation needed to improve its existing induction programme. They faced challenges of significant attrition with an average of 70% of...
Halfords Case Study
Halfords commissioned us to conduct a detailed analysis of their learning needs and provide advice, guidance and ideas for improvement...
Skipton Case Study
Skipton Building Society was launching a web chat option to its customers for the first time and sought our help before the ‘go live’ date to...
Simba Case Study
Simba is a growing mattress company that asked for our support to establish its operation and position it for growth. We completed several ...
Affinity Water Case Study
Affinity Water were embarking on a transformation of their customer experience.
Transforming confidence into competence
We identified an opportunity to further develop the competencies required of a great STM.
NEXT Case Study
Delivering advanced chat skills training for NEXT’s customer advisors.
Stagecoach Case Study
Culture change happens because everybody sees the benefit. See how we helped!
Manulife Case Study
Our client is a leading international financial services group based in Canada that helps people make their decisions easier and their lives better.

Lets make a difference