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How we’ve helped our clients
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Repeated lies catch up with fraudster –…
Policyholder lied repeatedly to our Investigator about having been a previous victim of crime.
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Forensic engineering investigation exposes fabricated motor collision…
Claimant alleged they had collided with another vehicle driven by a third party whilst pulling out of…
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Investigation uncovers fraudulent motor claim
Following the notification of loss for a motor claim, our special investigations team were given the task…
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Content you may be interested in
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- Technology
The vital role of employee engagement in effective customer service
The Institute of Customer Service (ICS) has identified Employee Engagement as…
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- Article
- Insurance Services
Slow authorisation is a threat to London’s insurtech status
This article was first published in Insurance Day. The FCA estimates…
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- Article
- Claims Solutions
Supply chain issues – examining the changes and pressures
This article was first published in Insurance Business UK. Between Brexit-related…
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- Consulting
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How to create an environment of diversity and inclusion in insurance
‘Diversity in the workplace’ has become a very prominent recruitment prerogative in recent…
Latest articles
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- Insurance Services
Northshore attended virtual Healthcare seminar highlighting the Economics of Managed Care and the Payment Models that Work
At Northshore we specialize in claim reviews and audit solutions in…
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- Article
- Claims Solutions
Why are customer expectations of insurance higher than they were prior to COVID?
This article was first published in Insurance Business UK Today marks…
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- Article
- Technology
Service with disrespect: top tips for handling rude customers
‘The customer is always right’ is how the saying goes. But…
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- Article
- Technology
Customer empathy: the often-forgotten secret weapon of effective CX
The internet is overflowing with research stating that improving employee engagement…
